A Certified Field Agent (CFA) is a representative of our organization that has met predetermined quality and professional standards and is willing to perform the task of data retrieval services in their respective territories. Our core competency centers around the retrieval of medical data from hospitals, medical facilities, and any medical record retention center(s). Simply stated, a certified field agent will be asked to be the middle man/woman between the medical facilities who have the data, and our clients who are requesting them for various reasons including insurance, audits, lawsuits, etc.